GDPR DATA Privacy Notice
This is the privacy notice of Lucia Victoria Agency Management Ltd.
Lucia Victoria Agency Management Ltd (“We”) respect your privacy and are committed to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how the data protection law protects you.
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you register to use our site and/or services, submit an online application form and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number, photographs, other information relevant to your application and sharing personal profile information with us.
In order to conduct its business activities as an agency, it is necessary for Lucia Victoria Agency Management Ltd to act as a data controller with respect to gathering and using the personal data of individuals. These can include clients, freelancers, suppliers, artistes/actors, new applicants and other people the company has a relationship with or may need to contact. This policy sets out how we collect, use and protect any information you give us when you use this website and/or our services. By visiting our website http://www.lucia-victoria.co.uk/ you are accepting and consenting to the practices described in this policy.
Lucia Victoria Agency Management Ltd is the controller and responsible for your personal data (collectively referred to as Lucia Victoria Agency Management Ltd, “we”, “us” or “our” in this privacy notice). Our contact details are G16 Bolton Arena, Arena Approach, Bolton, BL6 6LB, Email: email@example.com Postal Address: G16 Bolton Arena, Arena Approach, Bolton, BL6 6LB, Telephone Number: 0161 302 2777. For all data matters contact Lucia Victoria Agency Management Ltd on 0161 302 2777 or Email firstname.lastname@example.org
Children This website is not intended for children to directly communicate with us and we do not knowingly collect data from children. A Parent/Guardian must apply for agency representation and/or our services on behalf of children.
You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together:
Artistes/Actors represented by the Agency
We need to keep some of your personal data you provided to us on file in order to carry out our work as an agency, to prepare your professional CV, to arrange auditions/castings, engagements, negotiate contracts, assist clients/employers with the required documentation, for example with children’s performance licence applications and to administer possible residual payments in the future for you. This data usually includes the following:
We require this information to communicate with you and to provide you with a reliable and on going professional service. This data usually includes the following:
If you fail to provide personal data
We use different methods to collect data from and about you including through our website.
In order to conduct its business activities as an agency, we need to use some of your personal data you provided to us in order to carry out our work, to arrange auditions/castings, engagements, negotiate contracts, assist clients/employers with the required documentation, for example; children’s performance licence applications, contracts and to administer possible residual payments in the future for you. We will only use your personal data when the law allows us to.
Most commonly, we will use your personal data in the following circumstances:
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below a description of ways we plan to use your personal data you have provided to us.
Applications for representation and/or services
Artistes/Actors represented by the Agency
To communicate with you to provide you with a reliable and on going professional service.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
Data collected electronically is stored securely and data collected in paper form is stored in locked filing cabinets and shredded when no longer required.
In addition, we limit access to your personal data to those employees, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We are required to keep some documents for the length of the contract as a minimum and for up to seven year afterwards as a maximum. We will only keep data which is necessary for us to fulfil our contractual obligation.
In some circumstances you can ask us to delete your data: see your legal rights below for further information.
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
If you wish to exercise any of the rights set out above, please contact Lucia Victoria Agency Management Limited on 0161 302 2777 or email email@example.com
No fee required – with some exceptions
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.
To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact Lucia Victoria Agency Management Limited on 0161 302 2777 or email firstname.lastname@example.org
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire.
25th May 2018